Refund and Returns Policy - Parts & Filters

PLEASE NOTE ANY ORDERS PLACED FROM 22/06/2026, WILL BE PROCESSED ON 02/07/2026. Dismiss

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MINIMUM ORDER £25

Our Store wil be closed from 24th Dec to 3rd Jan

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return:

Unused and in the same condition that you received it.
Products that have been used, have evidence oil oils or fuel in them cannot be returned.
Products that have been fitted to threads, or have spanner markings on the body cannot be returned.
Must also be in the original packaging. The packaging must be as clean as when you received it.
To complete your return, we require a receipt or proof of purchase.

We CANNOT send your product back to the Manufacturer if its' condition is such that they would not be able to resell it.

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to: Unit 5a, Cliff Street Industrial Estate, Mexborough, S64 9HU.

To return your product, you should mail your product to: Unit 5a, Cliff Street Industrial Estate, Mexborough, S64 9HU

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.